What Info Does Regal Rush Casino Collect?
The primary data Regal Rush Casino collects are those you provide directly. You supply them when interacting with site features. For example, when you register and verify a Regal Rush Casino account, you may be required to submit your passport, national ID, or driver’s licence.
Some data is transmitted to Regal Rush Casino automatically. This includes your IP address, operating system, the device you use to access the site, crash reports (if the site malfunctions while you’re using it), and other technical information.
Regal Rush Casino seldom obtains personal data from third parties. For example, the site may request information from its payment providers about customers when necessary to comply with AML and KYC requirements.
Legality of Processing Your Data
The primary legal basis for Regal Rush Casino to process your data is the contract you accept during registration. In addition, Regal Rush Casino is subject to AML and KYC obligations under its Curaçao Gaming Control Board licence (OGL/2023/159/0076), which permit the collection of certain personal and payment information for compliance purposes. Please note this is an offshore licence; New Zealand does not currently issue domestic online casino licences, and persons under 18 are not permitted to gamble.
How the Regal Rush Casino App Uses Collected Data
Why is so much data gathered? Regal Rush Casino uses it to:
- Establish whether you are eligible to use the app: the Regal Rush Casino application must verify that you are at least 18 years old and resident in a permitted jurisdiction;
- Meet legal obligations: Regal Rush Casino must carry out AML and KYC procedures as required by its Curaçao licence, which may involve collecting payment and identity details;
- Provide support: if you encounter a technical issue, information about your device or transactions can help Regal Rush Casino support resolve the problem;
- Improve the service: by analysing how you interact with the platform, Regal Rush Casino can optimise its performance and features;
- Promote responsible gambling: by monitoring your playtime and behaviour, the site’s specialists can better detect signs of problem gambling;
These and other aspects of the privacy policy may change at any time. Should that occur, Regal Rush Casino will promptly notify you and provide the updated information.
Sharing Your Personal Data
Under the Regal Rush Casino Privacy Policy, the site may disclose your personal data. Who might receive it? First, your information may be shared with other companies within the Regal Rush group and with service providers (payment processors, game providers, etc.).
Regal Rush Casino may also disclose data to regulators, law enforcement bodies, government authorities, courts, fraud-prevention organisations, licensing bodies and similar entities. Such disclosures may be required to satisfy AML and KYC obligations under its Curaçao licence.
How Regal Rush Casino Protects Your Data
The platform holds a significant amount of sensitive information that requires robust protection. To ensure this, Regal Rush Casino employs encryption. Standard TLS (Transport Layer Security) is used whenever you transmit your data and when it is stored within Regal Rush Casino.
Beyond encryption, Regal Rush Casino implements common network security controls. These include firewalls, intrusion prevention systems and network segmentation, all monitored and maintained according to industry best practices. To strengthen network security, Regal Rush Casino has a dedicated team that continuously reviews security systems, event logs, alerts and notifications across all systems to detect and respond to threats.
Additionally, Regal Rush Casino restricts access to your information. Only a limited number of company staff, contractors and agents have access to the details you share.
Data Retention
You may delete certain information you have provided to Regal Rush Casino at any time; some data may be removed automatically; other information is retained as long as Regal Rush Casino deems necessary. In most cases this is to comply with legal obligations that require Regal Rush Casino to perform AML and KYC procedures (both of which require your data).
Your Rights Towards Your Shared Data
Below are key rights you have regarding personal data shared with Regal Rush Casino:
- To know what personal information about you is held by Regal Rush Casino;
- To rectify any information that is inaccurate or misleading;
- To request that Regal Rush Casino erase your personal data when it is no longer needed for processing, you have a lawful basis for erasure, your data was processed unlawfully, etc.;
- To request that Regal Rush Casino restrict the processing of your personal information;
- To lodge a complaint with the Office of the Privacy Commissioner of New Zealand.
If you wish to exercise any of these rights, send the corresponding request to [email protected].